Welcome to the Inclusive design toolkit, commissioned by BT and developed in partnership with the i~design research team.

We live in an increasingly complex and technologically rich world, and can all cite examples of products that are difficult or frustrating to use. By applying inclusive design principles, involving users in the design, and considering the needs of people with reduced capabilities, products can be made usable, useful and desirable.

This toolkit has been developed to support designers and those involved in product development, as well as providing a general guide to inclusive design for businesses.

The contents description provides a useful starting point, and the inclusive design toolkit is also available to purchase as a 350 page full-colour book

New versions of the impairment simulators that allow you to upload your own images are now available within links & resources — April 08.

A Collage of People
"The only important thing about design is how it relates to people."

VICTOR PAPANEK

i~design research
Working with BT

The content of this website is arranged in a hierarchical manner.  However, you can read the entire content in a sequential order by continually following the links labelled "next page" or "next section", which appear at the end of each page's content. Please see the Navigation instructions for further detail.