Market segmentation

Market segmentation provides a quantitative breakdown of the market, classifying consumers according to a set of factors, which are likely to include

  • Demographic factors (age, family size, stage in life, education, occupation)
  • Geographic factors (state, region, country)
  • Behavioural factors (product knowledge, usage, buying habits, decision making patterns, responses)
  • Psychographic factors (lifestyle, attitude, ethnicity, culture, values, personality, approach to risk)

The overall intent is to

  • Identify groups of similar potential customers
  • Prioritise the groups to address
  • Help understand behaviour patterns
  • Respond with appropriate strategies that satisfy the different preferences of each chosen segment
Pie-chart dividing UK grandparents into racy role models (37.1%), traditionalists (31.2%), adventure seekers (19.5%), hearts of gold (6.3%), and quiet reminiscers (6).

SAGA segmentation of UK grandparents, where a complete description of each category is available from this SAGA press release.