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Links and resources  download this page as PDF

This section provides further information on websites, books, conferences, training courses and organisations relevant to inclusive design and the related disciplines of 'Design for all' and 'Universal design'.

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The "Links and resources" section was authored by Joy Goodman-Deane, Sam Waller, John Clarkson and Roger Coleman.


Websites and books

This list contains resources that aim to inform design decisions with a population-based perspective of diversity. It does not include resources focused on designing to accommodate specific disabilities. Full details of books and papers are given in the References section at the end of the list.


Story MF, Mueller JL, and Mace RL (1998) The Universal Design File. The Center for Universal Design, NC State University, North Carolina, USA.

Keates S and Clarkson PJ (2003) Countering design exclusion: An introduction to inclusive design. Springer: London, UK.

Preiser W, Smith KH (eds) (2010) Universal Design Handbook. 2nd Edition. McGraw-Hill, New York.

British Standards Institute (2005) British Standard 7000-6:2005. Design management systems - Part 6: Managing inclusive design - Guide.

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The Designing with people website provides practical resources for working with real people, especially with the end-users of your products and services.


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Conferences and workshops

  • Include is a biennial international conference that focuses on issues central to inclusive and people-centred design. It is organised by the Helen Hamlyn Centre for Design at the Royal College of Art.
  • CWUAAT (Cambridge Workshop on Universal Access and Assistive Technology) is a biennial academic workshop on inclusive design and assistive technology, hosted by the Engineering Design Centre, University of Cambridge.
  • The International Association for Universal Design (IAUD) runs international conferences on universal design, most recently in Japan in 2014.
  • ASSETS is an annual conference exploring the potential of ICT to support and include people with disabilities and older adults.
  • HCI International is an annual conference with a regular strand on Universal Access in HCI (Human Computer Interaction).

The 2011 Include conference, hosted by Helen Hamlyn Centre for Design.


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UK Training resources

This section lists some of the training resources available in the UK in Inclusive Design. It is not intended to be a complete list, and courses vary from year to year. This is provided as a starting point for people interested in finding out about the possibilities.

Postgraduate courses

Postgraduate courses in inclusive and universal design include:

Continuing Professional Development (CPD)

The National Register of Access Consultants website contains a list of CPD courses in inclusive design and access, mostly related to the built environment.

The Centre for Business Innovation Inclusive Design for Competitive Advantage Consortium is a programme designed for major companies around Europe which want to apply Inclusive Design to create winning consumer products and services that delight more customers and frustrate fewer.

Other training opportunities

The Helen Hamlyn Centre for Design uses a competitive design challenge format to promote the benefits of inclusive design and designing with people. Teams of practising designers are partnered with individuals with severe impairment(s). Together they produce a design concept that benefits the wider population. This flexible format runs as a year-long competition, and as shortened 24 to 72 hour challenge workshops.

Photograph of designers at a Challenge workshop

A Challenge workshop (Image courtesy of the Helen Hamlyn Centre for Design)


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Research groups and other organisations

This section aims to list some of the UK and US research groups associated with designing for the full range of population diversity. It also covers worldwide virtual networks. It is not intended to be a complete list, but to provide a starting point for finding out more. In particular, the list does not include groups examining the related discipline of assistive technology design.

The description of each group has been paraphrased from its corresponding website, and each list is sorted alphabetically.

United Kingdom & Ireland

  • The Centre for Accessible Environments aims to help secure a built environment that is usable by everyone, including disabled and older people.
  • The Centre for Usable Home Technology (CUHTec) (University of York) conducts interdisciplinary research to understand what people want from the technology in their homes, and offers training and consultancy for professionals who commission and provide telecare and assistive technology services.
  • The Design School at Loughborough University conducts research into products, services, equipment and environments to ensure they meet the needs of the end users. The group has produced a Context calculator as part of the i-design 3 project.
  • The Helen Hamlyn Centre for Design (Royal College of Art) undertakes design research and projects with industry that will contribute to improving people's lives.
  • Human Centred Computing (University of Dundee) investigates the design, implementation, deployment and evaluation of technology with and for specific groups. This includes the socially disadvantaged, older users, those in long-term or intensive care, and those with disabilities.
  • The Inclusive Design Group at the Engineering Design Centre (University of Cambridge) undertakes research to create knowledge, understanding, methods and tools that will contribute to improving the design process.
  • The Inclusive Design Research aims to promote inclusive design to the largest audience possible through academic and applied research, education, public engagement, and knowledge transfer to industry. It has groups at Brunel University and in Shanghai (China).
  • The OPENspace (in association with The University of Edinburgh and Heriot-Watt University) is an international research centre contributing new evidence on why inclusive access to the outdoors matters.
  • The SURFACE Inclusive Design Research Centre (University of Salford) explores design using the social model of disability, from the planning of the public realm to the detailing of the home, its products and technologies.
  • The Wellbeing In Sustainable Environments (University of Warwick) researches how the built environment affects the wellbeing, mental health and quality of life of residents and other users.

United States & Canada

  • CREATE: Center for Research and Education on Aging and Technology Enhancement is a multidisciplinary centre seeking to ensure that the benefits of technology can be realised by older adults to enhance their independence and quality of life.
  • The Center for Universal Design (NC State University) is a national information, technical assistance, and research center that evaluates, develops, and promotes accessible and universal design in housing, commercial and public facilities, outdoor environments, and products.
  • The Human Factors & Aging Laboratory (Georgia Institute of Technology) focuses on developing a fundamental understanding of aging, cognition, and attention, and bringing that knowledge to bear on design issues important to the quality and safety of activities of daily living encountered by older adults.
  • IDeA (Center for Inclusive Design and Environmental Access) (University at Buffalo) is dedicated to making environments and products more usable, safer and healthier in response to the needs of an increasingly diverse population.
  • The inclusive design research centre (OCAD University, Toronto) is a research and development centre where open source developers, designers, researchers, advocates, and volunteers work together to ensure that emerging information technology and practices are designed inclusively.
  • The Trace Center (University of Wisconsin-Madison) does research to make everyday technologies accessible and usable.

Virtual networks and collaborations

  • Access for all is a group of professionals from across Europe that have worked for many years in the field on disability, with a focus towards full inclusion of people with disabilities.
  • Cardiac aims to create a platform that can bring together the various stakeholders in the area of accessible and assistive ICT with a view to identifying research amp; development gaps and emerging trends, and generating a research agenda roadmap.
  • The Design for all foundation collects and disseminates Universal Design/ Design for All Good Practices and knowledge around the world; enhances the respect for human diversity and works for a world where everyone enjoys equal opportunities for personal development.
  • eAccess+ aims at establishing and systematically developing a cooperative platform for co-ordinating, supporting and improving the implementation of eAccessibility throughout Europe.
  • EIDD Design for all Europe is a joint European platform for social planners, architects, designers and others who believe in the potentials of their professions to play a vital role in the necessary transformation of our societies into more cohesive, innovative and sustainable ones.
  • EU4ALL is a European Commission funded project about accessibility in higher education and lifelong learning for everyone, without exceptions.
  • EDeAN (The European Design for All e-Accessibility Network) is a network of 160 organisations in European Union member states, aiming to support all citizens' access to the Information Society.
  • IAUD (International Association for Universal Design) is a Japanese universal design organisation, with many members from research, education, design and government organisations.
  • The Institute for Human Centred Design is an international non-governmental educational organization (NGO) committed to advancing the role of design in expanding opportunity and enhancing experience for people of all ages and abilities through excellence in design.
  • KT-EQUAL is a consortium of UK researchers dedicated to extending quality of life for older and disabled people.
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Website of the Human Factors & Aging Laboratory (Georgia Institute of Technology) (Image used by permission)

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Website of the Design for all foundation (Image used by permission of the Design for All foundation)

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