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Links & resources

This section provides further information on websites, books, conferences, training courses and organisations relevant to inclusive design and the related disciplines of ‘Design for all’ and ‘Universal design’.

On this page:

Websites and books

This list contains resources that aim to inform design decisions with a population-based perspective of diversity. It does not include resources focused on designing to accommodate specific disabilities. Full details of books and papers are given in the References section at the end of the list.


Story MF, Mueller JL, and Mace RL (1998) The Universal Design File. The Center for Universal Design, NC State University, North Carolina, USA.

Keates S and Clarkson PJ (2003) Countering design exclusion: An introduction to inclusive design. Springer: London, UK.

Preiser W, Smith KH (eds) (2010) Universal Design Handbook. 2nd Edition. McGraw-Hill, New York.

British Standards Institute (2005) British Standard 7000-6:2005. Design management systems - Part 6: Managing inclusive design - Guide.

The Designing with people website provides practical resources for working with real people, especially with the end-users of your products and services.

Conferences and workshops

  • Include is a biennial international conference that focuses on issues central to inclusive and people-centred design. It is organised by the Helen Hamlyn Centre for Design at the Royal College of Art.
  • CWUAAT (Cambridge Workshop on Universal Access and Assistive Technology) is a biennial academic workshop on inclusive design and assistive technology, hosted by the Engineering Design Centre, University of Cambridge.
  • The International Association for Universal Design (IAUD) runs a series of international conferences on universal design.
  • ASSETS is an annual conference exploring the potential of ICT to support and include people with disabilities and older adults.
  • HCI International is an annual conference with a regular strand on Universal Access in HCI (Human Computer Interaction).

The Include conference series is hosted by the Helen Hamlyn Centre for Design.

UK Training resources

This section lists some of the training resources available in the UK in Inclusive Design. It is not intended to be a complete list, and courses vary from year to year. This is provided as a starting point for people interested in finding out about the possibilities.

Postgraduate courses

Postgraduate courses in inclusive and universal design include:

Other training opportunities

The Centre for Business Innovation European Inclusive Design Consortium is a programme designed for major companies around Europe that want to increase sales, reduce costs and improve their market position through inclusive design.

The Helen Hamlyn Centre for Design used a competitive design challenge format to promote the benefits of inclusive design and designing with people. Teams of practising designers were partnered with individuals with severe impairment(s). to produce a design concept that benefits the wider population. This flexible format ran as a year-long DBA Inclusive Design Challenge, and as shortened 24 to 72 hour challenge workshops.

Research groups and other organisations

This section lists some of the UK and US research groups associated with designing for the full range of population diversity. It also covers worldwide virtual networks. It is not intended to be a complete list, but to provide a starting point for finding out more. In particular, the list does not include groups focusing on the related discipline of assistive technology design.

The description of each group has been paraphrased from its corresponding website, and each list is sorted alphabetically.

United Kingdom & Ireland

  • The Centre for Accessible Environments provides consultancy, training, research and publications on building design and management to meet all user needs, including disabled and older people.
  • The Centre for Usable Home Technology (CUHTec) (Coventry University) conducts research, consultancy and training and provides guidance on the use of Assistive Technology in the home.
  • The Design School at Loughborough University conducts research into products, services, equipment and environments to ensure they meet the needs of the end users. The group has produced a Context calculator as part of the i~design 3 project.
  • The Helen Hamlyn Centre for Design (Royal College of Art) undertakes design research and projects with industry that will contribute to improving people’s lives.
  • The Human Centred Computing group at the University of Dundee investigates the design, implementation, deployment and evaluation of technology with and for specific groups. This includes the socially disadvantaged, older users, those in long-term or intensive care, and those with disabilities.
  • The Inclusive Design Group at the Engineering Design Centre (University of Cambridge) researches the interplay between the demands products make of their users and the diverse range of capabilities of those users. In particular, they are researching how knowledge of inclusive design thinking in the design and retail community can enable the design of more inclusive products.
  • The OPENspace centre (based in the Universities of Edinburgh and Heriot-Watt) is an international research centre contributing new evidence on why inclusive access to the outdoors matters.
  • The SURFACE Inclusive Design Research Centre (University of Salford Manchester) is a multi-disciplinary centre forging a joined-up approach to teaching, research and consultancy in inclusive design. It explores design using the social model of disability, from the planning of the public realm to the detailing of the home, its products and technologies.
  • The Wellbeing In Sustainable Environments group (University of Warwick) researches how the built environment affects the wellbeing, mental health and quality of life of residents and other users.

United States & Canada

  • CREATE: Center for Research and Education on Aging and Technology Enhancement is a multidisciplinary centre seeking to ensure that the benefits of technology can be realised by older adults to enhance their independence and quality of life.
  • The Center for Universal Design (NC State University) is a national information, technical assistance, and research centre that evaluates, develops and promotes accessible and universal design in housing, commercial and public facilities, outdoor environments and products.
  • The Human Factors & Aging Laboratory (Georgia Institute of Technology) focuses on understanding the fundamentals of psychology as they relate to human behaviour in the context of technology interactions, and aims to improve quality of life for adults of all ages.
  • IDeA (Center for Inclusive Design and Environmental Access) (University at Buffalo) is dedicated to making environments and products more usable, safer and healthier in response to the needs of an increasingly diverse population.
  • The inclusive design research centre at OCAD University, Toronto is a research and development centre where open source developers, designers, researchers, advocates, and volunteers work together to ensure that emerging information technology and practices are designed inclusively.
  • The Trace Center (University of Wisconsin-Madison) does research to make everyday technologies accessible and usable.

Virtual networks and collaborations

  • Access for all is a group of professionals from across Europe that have worked for many years in the field of disability, with a focus towards full inclusion of people with disabilities.
  • Cardiac aims to create a platform that can bring together the various stakeholders in the area of accessible and assistive ICT with a view to identifying research amp; development gaps and emerging trends, and generating a research agenda roadmap.
  • The Design for all foundation collects and disseminates Universal Design/ Design for All Good Practices and knowledge around the world; enhances the respect for human diversity and works for a world where everyone enjoys equal opportunities for personal development.
  • EIDD Design for all Europe is an international platform for different organisations with a common goal: a more inclusive Europe for everyone.
  • EU4ALL is a project about accessibility in higher education and lifelong learning for everyone, without exceptions.
  • EDeAN (The European Design for All e-Accessibility Network) is a network of 160 organisations in European Union member states, aiming to support all citizens’ access to the Information Society.
  • IAUD (International Association for Universal Design) is a Japanese universal design organisation, with many members from research, education, design and government organisations. They aim to promote the establishment of the foundations of a society in which more people will feel comfortable to live.
  • The Institute for Human Centred Design is an international non-governmental educational organization (NGO) committed to advancing the role of design in expanding opportunity and enhancing experience for people of all ages and abilities through excellence in design.

Website of the Human Factors & Aging Laboratory (Georgia Institute of Technology) (Image used by permission)

Website of the Design for all foundation (Image used by permission of the Design for All foundation)