New for April 2011, the inclusive design toolkit has been completely redeveloped, and is no longer deeply hierarchical. Please see Accessibility features for detailed screen reader navigation instructions.
Toolkit home
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Welcome to the inclusive design toolkit, which aims to answer three critical questions:
Inclusive design applies an understanding of customer diversity to the design of mainstream products to better satisfy the needs of more people.
Products that are more inclusive can reach a wider market, improve customer satisfaction and drive business success, especially given the ageing population.
Getting started involves understanding what is different about an inclusive design process and then working out what changes are needed to actually do it.
Further toolkit sections contain supplementary knowledge and tools for inclusive design.
Contains additional tools to assist inclusive design, including a Vision and Hearing Impairment Simulator, Cambridge Simulation Glasses, and an Exclusion calculator.
Understanding the variation of user abilities within the target market should inform business design decisions.
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Supplementary toolkit pages
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The toolkit was developed by the University of Cambridge, Engineering Design Centre and sponsored by BT.
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March 2012 — Launch of Chinese version.
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The contents of this website can be purchased as a 350 page full-colour book.
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The controls underneath the menu allow you to change the colour scheme and font size.
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Further information on a half day training course, including how to book.
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